PTMC trading platform is available for download and is fully functional. We provide a 30-day free trial period with Multi-Asset license type to let you fully evaluate the software to ensure it meets your needs prior to making a purchase decision.
During your trial period, our support staff are available to assist in installation and configuration via email or online chat. We strongly recommend that all customers download, install, and test the PTMC platform with Trial license prior to getting the paid one.
We refund the money, received from PTMC Internal balance's refill operations. Once you spend your internal balance money on purchasing any of PTMC License - we gain the right not to refund your money. Either way, You may ask PTMC to refund your money and we will consider your request.
In order to claim for refund each PTMC user should follow the next rules:
We do not provide refunds for purchasing of any of PTMC license. The fact of any license purchasing after the PTMC Community balance depositing implies that you agree with the above conditions and accept the absence of such refunds.
It is your responsibility to familiarise yourself with this refund policy. By placing an order for PTMC platform, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. If you do not agree with or partially agree with the terms of this refund policy, please cancel your purchasing process.
Please contact us should you have any questions regarding our refund policy.