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or via PTMC account
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or via PTMC account
or via PTMC account
Restore password
or via PTMC account

Most popular questions

What is PTMC trading platform?

PTMC trading platform is developed by PFSOFT Company in close cooperation with traders Community. It provides trading on different financial markets: Stocks, Futures, Forex and Options. It is connected to various brokers and market data providers that allows trading with a selected broker while getting feeds from another data provider. Full list of available brokers.

How much does PTMC cost?

In order to operate PTMC terminal, trader need to have a License. Currently we propose two License types – Multi-asset & Forex – each suitable for specific trading markets and functionality. Each license can be bought for a various periods of time including Lifetime.

One time per account each trader have an ability to use a FREE 30-days Trial license (fully-functional Multi-asset). 

By the way, we usually organize various promotions of PTMC allowing to get a Licenses with a great discounts or even for Free.

How can I start using PTMC?

To start trading with PTMC, you should:

  • register an account on our website (PTMC Community)
  • get the license, that is most appropriate for your needs (Forex,  Multi-Asset or Trial)
  • download and install PTMC platform
  • start PTMC platform and login with your PTMC Community account, to activate your PTMC license
  • select your broker and authorize with account, provided by it (list of connected brokers)

Please find out more detailed instructions.

What accounts should I have in order to use PTMC?

In order to use PTMC you are required to have an active License, that is why you should create a PTMC Community account and get a License for it. After that your License will be bound to your account and you can use PTMC app.

After PTMC application launch you will be asked to login to your PTMC account and, after the License check, you will be able to select your broker and login with its credentials. That is why you also need a broker’s account to trade with that broker via PTMC.

You may also try PTMC app in Preview mode without any accounts while the first launch of application.

Why should I use PTMC instead of Broker’s native applications?

The best result can be achieved when you focus on something. We are passionate about creating the best software for trading while relying on brokers, that should provide market data and execute trading orders. 

PTMC’s idea is to listen traders in order to develop the best trading application ever. Currently we have reached a very good results in development, approved by the positive feedback from PTMC Community members. Alongside with it we have been connected with a huge list of Worldwide popular brokers and this list is constantly growing. PTMC’s functionality list is already richer than most Broker's native apps has.

PTMC brokers

With which brokerage are you affiliated?

PTMC is a product, independent from any broker. We are not affiliated with any of existing Brokers the other way than in promotional purposes or B2B exclusive partnership. We just provide a connection to list of brokers in order to allow our traders to receive market data and execute orders.

What brokers are currently supported?

The actual list of brokers that PTMC is connected to you can find on Brokers list page. This list is based on traders’ requests, so the more requests, the more probability to add your broker to our list.

My broker is not in PTMC connections list. How can it be added?

The amount of brokers is very huge so we can't add them all at once. We rely on requests from our traders Community when taking a decision to add connect with new broker. So you may leave your request for connection with your broker in our Feature request section and spend some efforts to gather as much likes for it as possible. 

Please note, that we can't connect with brokers who doesn't provide an API for connection.

Do you provide the market data yourself?

No. We provide the powerful trading and analytical functionality while allowing to connect with various brokers and data feeds. By the way you can combine different vendors to trade with one of them and receive trading data from another.

PTMC application

Which version of PTMC should I download (32-bit or 64-bit)?

PTMC has two versions available to support a broader range of PCs, 32-bit and 64-bit. To find out which version is best for you:

  • Right click the Computer icon on your Desktop or left click the Start Menu and go to “Control Panel”, then “System”.
  • Look at “Properties” or “System” in the “System type” area to see what operating system you have installed and proceed to select the appropriate version.
What assets can I trade on with PTMC?

PTMC platform allows trading FX/CFDs, Stocks, Futures, Options, Bonds, ETFs and ETNs. Depending on PTMC license type, you can use PTMC terminal for Forex or Exchange market.

What languages does PTMC support?

PTMC supports 12 languages: English, French, Polish, Portuguese, Turkish, Russian, Japanese, Chinese simplified, Chinese traditional, Korean, Arabiс, Spanish

How will I know about the new update and how to download it?

With the PTMC platform, it's automatic. After logging on, PTMC will automatically notify you about new updates, and you will have the option to download it now or later.

PTMC Licensing

How can I get a license?

In order to buy PTMC license you have to register with PTMC Community (protrader.org website) and deposit your internal balance using various payment methods (Paypal, Liqpay). Then select the license -> press «Buy License” button -> make payment for the selected license type.

After you run the platform you will be required to authorize in PTMC Community. In the appeared window enter the credentials you use to login to PTMC website. The system will automatically check the status of your license. Once you successfully log in - your credentials will be stored in your terminal settings and used during the next license checks in future. If you decline your Authorization, the platform will be disconnected.

What is PTMC Forex license?

Forex license opens access to PTMC trading terminal functionality and features necessary for trading on the foreign exchange market as well as connection to the FX brokers available.

Note! In order to trade on the exchange market, you should to buy PTMC Multi-Asset license! Some connections and features needed for exchange trading are not available in PTMC Forex license.
What is PTMC Multi-Asset license?

Multi-Asset license provides full access to PTMC trading platform functionality and features used on the exchange markets including Forex. This license offers all the connections available on via PTMC: major FX brokers, FCMs as well as the best liquidity providers.

Note! PTMC Multi-Asset license is all-inclusive and involves PTMC Forex license!
Do you provide a lifetime license?

Yes, you can purchase any kind of license for a lifetime period. Just pick respective period while choosing a period during buying license.

Does PTMC offer trial period?

Yes, you can try all features and analytic tools of PTMC trading platform for free before buying it.

PTMC offers Free Trial License for the period of 30 days. During this time you can use PTMC under the Multi-Asset license for free.
How can I get PTMC Trial license?

To get Free Trial Period for Multi-Asset license you have to:

  • register with PTMC Community;
  • go to the «Pricing» page;
  • click on the «MULTI-ASSET TRIAL FOR 30 DAYS» button to activate the trial license.
After launching PTMC trading terminal, you will be required to get authorized with the PTMC Community. Authorization implies synchronization and you will be able to use all functionality of PTMC trading platform.
What instruments are available during the Trial?

The number of available instruments depends on broker or data feed.

For example: in demo mode CQG provides approximately 15 futures (the list is here) + a list of forex pairs via DirectFX broker.

What is your refund policy?

We provide refunds only for initial orders and in case if you have requested refunds within 10 (ten) calendar days after the payment. Please send your request for refund to info@protrader.org. You should understand, that we can refund only PTMC Balance deposit refills. More details can be found in Refund Policy page.

Common questions

How to register with PTMC Community?

To create an account with PTMC Community, click Login in the top right corner, open Registration tab and proceed with the registration by entering your email. Once the registration form is filled, you will receive an e-mail, confirm your registration by following the link in it. After the confirmation is completed, you will get a letter with the access credentials for PTMC Community.

Can I start using PTMC platform without registering on protrader.org?

To trade with PTMC platform you are required to have a PTMC Community account. You may register on Protrader.org website and use you credentials while launching the platform or you can signup just from the registration form on the first screen of PTMC app after the first launch. 

By the way PTMC application has a Preview mode (available only after install & first launch). This allows you to start the Demo mode without any registration. Be aware that this mode has number of limitations and doesn't show the full potential of PTMC terminal.

​How to get access to the exchange market with PTMC?

Only Multi-Asset license allows to trade on the Exchange market. After you activate this license type you will get access to the all supported exchange connections as well as to the Forex brokers.

​How to get access to Forex market with PTMC?

Forex license allows to trade only on the Forex market. Usage of Forex license allows connection to the most popular FX brokers for you to be able to trade with via PTMC terminal.

Note! Multi-Asset license is all-inclusive and also allows you trading on the Forex market.

I have a custom question. Where should I ask it?

Please ask our support via the LiveChat on this website or write an email to support@protrader.org. You can also visit our Contact us page to find more ways to get in contact with us.

PTMC is a professional trading platform that combines all the best charting and analytical tools to trade on different financial markets. It is developed by PFSOFT UK LTD, a global provider of trading technology for banks & brokers
© 2017. PTMC is based on Protrader technology
PFSOFT UK LTD
71-75, Shelton Street,
Covent Garden,
London, WC2H9SQ,
United Kingdom
Support & Development
PFSOFT Ukraine
Office #701
Mechnikova Street, 10B
49000, Dnipro, Ukraine
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Phone: +380 56 740 30 01
E-mail: info@protrader.org
Skype: PTMC_support
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