Import Data, Not Working

Hi, Chris!

- what the Strategy do you use?;

- "I get an error when i try to run it.", screenshot with this error would really help us.

I just wanted to ping you by clicking reply. Forgot to do that in my response post.

HI Support,

I was talking about imported data from third-party. For instance, downloading the .csv file from Pepperstone and using it to test strategies. Here is a screenshot.

Now, let's visit those dates. But let me prove something right fast.

I added it to additional data. This is the custom I created and imported tick data to.

Now, you see that I'm using a built-in strategy for this to eliminate the possibility that it could be my code. You also have access to this code, which will be a plus for trying to resolve this issue. You also see that I picked the correct instrument from the menu and I have the date correct range. You can also view the candles from that range too.

Now, let's try to run it.

This is the error that I get. I also tried all four data types (Bid(+Ask) and etc)

Just in case you need to see this:

My apology for the crappy post that I created earlier. I tend to write these post before going bed and while sleepy, so that I can get an answer when I wake up. I love how active support has become and I share responsibility to make it as easy as possible for support to be able to identify problems. I might consider making videos, since you guys appreciate that, but video quality is hard to make, when running two programs like these at once.

Thanks again.

Hello, Chris!

Hi again, Williams Chris!

I was talking about imported data from third-party. For instance, downloading the .csv file from Pepperstone and using it to test strategies. Here is a screenshot.