Application dies by itself

Hi,

I'm using the 64 bit version with Windows 10 with a Live LMAX account. For some reason the system dies often - sometimes it seems to happen at the same time as when it loses the connection to LMAX(?), but other times it seems to happen for no reason at all. Any ideas what i could try?

Thanks,

Mika

Last Name Mika | 29.03.2016
Modified by PTMC team 21.09.2016, 17:31

Replies

PTMC Support | 29.03.2016

Hello Mika!

Thank you for your request.

We'll check stability of the platform and we'll try to find and fix the problem (ASAP).

As soon as we have more information - we'll inform you.

Also, we'll be grateful for the additional information (screenshots / error messages / cases).

Regards, QA Engineer.

Show more Shorten

PTMC Support | 01.04.2016

We are planning to fix this problem in the next release version.

You will be able to download it on ~11 April.

Regards, QA Engineer.

Show more Shorten

PTMC Support | 13.04.2016

The new release version is available now.

Update has been loaded at 11.04.2016.

Please write to us if you'll have any other problems or this problem will persist.

Mika, thanks a lot for your cooperation!
Regards, QA Engineer.

Show more Shorten

mail regit | 04.08.2016

I am running Protrader 3.0.92 desktop, build version x 32 on windows 8.1 pro x 64. I have 16GB ram, core i7 processor @ 2.4 GHz.

PT3 is crashing too often--usually every day. Sometimes it goes 2 days without crashing. I hope you have a solution.

Show more Shorten

PTMC Support | 04.08.2016

Hello, mail regit!

Please, send to us your workspace. Our email: qa.ptmc@gmail.com

What do you do before crashing platform?

Show more Shorten

Join PTMC community to post your replies on forum