License Activation
Hello, I "purchased" the Christmas license and followed the set up steps to use with my live OANDA account (account is legacy not V20). But when I try to login to Protrader desktop I get "login/password combination not valid" message. There seems to be no way to link or activate my license for the OANDA account. Am I missing something? Thank you.
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svesp11 | 04.01.2017
I renewed my license and the log on problem has returned. Same message, "login/password combination not valid". This time I cannot log on to my Oanda account with either 32-bit or 64-bit versions. I never had log on problems with PTMC last year before the licensing functionality was added. Always ran perfectly.
Hello!
The login/password for website: https://protrader.org and for license manager you need to use the same.
If you will have any problem with license, I can connect to you via TeamViewer and help you. We will wait news from you about your connection to license manager.
I am currently on a trial and the license server authentication was down for a little amount of time and I wasn't able to manage my positions(ALGO).
How often does the platform need to authenticate?
If I buy a lifetime license, does the platform need to connect to your servers for license authentication daily?I am currently on a trial and the license server authentication was down for a little amount of time and I wasn't able to manage my positions(ALGO).
How often does the platform need to authenticate?
Some brokers forbid multi-connect. And you can't use Algo and PTMC (main terminal) in the same time.
Also, for AlgoStudio you don't need any license.
Multi connect with poloniex is ok(mobile app + ptmc) since they provide multiple API key configurations.
Are there multi proxies for the license server? If not, where is the server located. Maybe hosting on vps near license server could be a solution for algos for me.
Thank you for the reply
