objects "synchronise with charts" = crash

Hello,

When I draw an object (such as Fibonacci in my case) on a larger time frame eg 30min/1hr with synchronise with charts enabled, my platform instantly crashes due to insane lag as I have the same charts open on smaller timeframe (1000 tick chart in my case).

I am able to replicate this issue 100% of the time and I guess it is because my smaller time frame is not loaded back in time that far, especially since its based on tick data.

Computer specs are no issue, currently using DTN IQfeed for data.

Thanks for the assistance.

Das Ta | 13.12.2016

Replies

PTMC Support | 14.12.2016

Hello, Das Ta!

We will tried to reproduced, but without results. Do you have TeamViewer?

Please write us in the online chat, we will try to help you as soon as possible.

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Das Ta | 16.12.2016

sorry for the late response, been trying to replicate this problem today but it does not happen haha. so i guess it might have resolved itself

i have since avoided syncing objects on large timeframes with all smaller timeframes incase of a crash

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