PTMC + IQFeed Fails to launch at "Populating" stage

I have not been able to get past this point today. Late yesterday everything seemed to be fine but today, on multiple computers and after multiple restarts, keep getting stuck here.

andrew | 06.07.2016
Modified by PTMC team 21.09.2016, 12:37

Replies

PTMC Support | 06.07.2016

Hello, andrew!

Thank you for your feedback.

Probably you have a problem with workspaces. Please, try to remove your workspaces.

It would be great if you sent us your workspaces before remove. Our mail: qa.ptmc@gmail.com

Regards, PTMC Support.

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andrew | 06.07.2016

Emailed just now, Thanks!

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PTMC Support | 07.07.2016

Hello, andrew!

Thank you for your email.

Really, your workspace has some errors.

Our team of developers is working on this.

When the bug is fixed, we will let you know.

Regards, PTMC Support.

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andrew | 07.07.2016

No problem, I'll remove the workspace and then set everything up from scratch and see if that makes a difference.

Please let me know if i can do anything to help!

Update:

To work around this issue i've been connecting to the ProTrader broker, letting my workspace load, then switching the connection to IQFeed.

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PTMC Support | 08.07.2016

Hello again, andrew!

Thank you for your help.

The problem will be solved in the new release version (08/07/2016).

You can used your old workspace.

Regards, PTMC Support.

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