Receiving new error since upgrade on 3/2/17, causes crash
Hello.
On Version is 1.0.116, been receiving this error sometimes, only seen since the latest upgrade. When the error appears it causes the program to crash, because it goes into a loop, and can not "x" out of the error box.
It happens sometimes when loading an indicator, and has also happened when using the overlay feature to apply a 2nd symbol to the chart.
It appears when a dialog box is opened to load something over the chart, basically you get locked out of clicking ok or cancel, to load an indicator or object.
Hello, Rich Daniel!
Thank's for your feedback.
Please, send us more details about this bug:
- What the Windows do you have?
- What the version of PTMC do you use (stable/beta (32/64x))?
- What broker(connection) do you use?
It would be great, if you send GIF animation with reproducing of this bug.
Hi. Thank you for your response.
If I can repeat the problem, I will document exactly what I was doing at the moment and attempt to recreate while filming.
Windows version is 7 Professional, service pack 1, 64 bit. Installed on a Mac mini 2009 with Bootcamp.
OS and PTMC version are 64 bit, stable release.
Broker Connection actually may be connected to the problem happens while on IQ Feed.
I used Oanda with earlier releases and never saw the problem then. Can't remember if the problem has happened also with Oanda and current release.
All in all, loving the software, and this happens rarely. I use the program daily and it has happened about 3 times in a month. Again, if I can learn how to trigger the error, I will record a screencast. The last time it happened, I was changing the chart type to Renko, and changed the amount of days to load before the chart finished loading.
Thank You