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Problem with daily FXCM stock charts

Hi,

There is a problem with daily charts from FXCM. Specifically, the last bar is not displayed correctly. This is a persistent problem with most of the stock symbols. Even if you refresh the display it won't work. Please see the attached image. Here I've picked a random stock with the chart from FXCM in the foreground and the one displayed in ProTrader in the background.

Kind Regards.

Replies
PTMC Support | 25.08.2016

Hi, AminderG!

What the Vendor do you use?

Where did you find the stock Instuments in the FXCM?

FXCM does not have Stock instruments.

We are tried on another Instruments, but this bug not reproduced.



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AminderG AminderG | 25.08.2016

Hi,

You can find stock symbols by creating a M T Demo account within FXCM and then logging into that through ProTrader.

Regards.

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PTMC Support | 25.08.2016

We have created 2 new user. But there are no stock instruments.

Can you create another demo user and send it login/password in the mail?

Then we will try to help you. Our email: info@protrader.org

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AminderG AminderG | 25.08.2016

Try this link first as it's asking for a phone number.

https://www.fxcm.com/uk/platforms...

Select the Standard account.

If it still doesn't work then I'll create one for you.

Regards.

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PTMC Support | 26.08.2016

Thanks for the help.

We consider this problem. When will be the results we'll let you know.


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AminderG AminderG | 13.10.2016

Any updates on this?

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PTMC Support | 25.10.2016

Hello, AminderG!

We are fixed this problem in the current version.

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