Connection issues

I have written to support but no joy yet, I am trying to connect to IB and keep getting a time out and unknown error....i have the TWS API settings correct and port number, so i just add user and PW to PTMC...but doesnt work....any help ?

fxt fxt | 30.09.2016
Modified by PTMC team 06.10.2016, 12:37

Replies

PTMC Support | 03.10.2016

Hi!

Do you have the Teamviewer? We would like to look at your problem with IB connections.

p.s. I wrote 2 times you a email, check they please.

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Ronitsinghthakur Singh | 17.12.2017

i tried to connect to PTMC ...interactive brokers prblem is data doesnt download i cant see chart

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PTMC Support | 18.12.2017

Hello!

i tried to connect to PTMC ...interactive brokers prblem is data doesnt download i cant see chart

Please, write us via online chat or skype: ptmc_support

We will connect to you via TeamViewer and try to fix your problem.

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